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Billing Terms and Conditions

Billing Terms & Conditions

This page outlines how billing and payment processing are handled for all purchases made with Calteran.

1. Accepted Payment Methods

We offer secure and convenient payment options, including:

  • American Express
  • Diners Club
  • Mastercard
  • Visa

All payments are processed in United States Dollars (USD).

2. Payment Terms

  • Full Payment at Checkout: Orders must be paid in full at the time of purchase.
  • Order Confirmation: Your order will only be confirmed once payment has been successfully authorized.
  • Failed Payments: If a transaction cannot be processed or is declined, the order will not be completed and may be canceled automatically.

3. Pricing and Charges

  • Currency: All prices listed on our website are shown in USD.
  • Price Changes: We reserve the right to adjust product prices at any time without prior notice.
  • Final Charge: The total amount charged will be the price displayed at checkout when your order is placed.

4. Security and Data Protection

  • Secure Payments: We use SSL encryption and trusted payment processors to protect your personal and financial data.
  • Card Details: We do not store your full credit or debit card information on our servers.

5. Refunds and Disputes

  • Refund Policy: Refunds are handled according to our Return & Refund Policy.
  • Billing Concerns: If you notice any billing issues, please contact us at support@calteran.com before filing a chargeback. We reserve the right to dispute claims we determine to be invalid.

6. Fraud Prevention

  • Order Screening: We may review and cancel orders that appear suspicious or potentially fraudulent.
  • Verification: Additional identity or payment verification may be requested, particularly for high-value transactions.

7. Contact Information

If you have any questions regarding these billing terms, please contact us:

Calteran

Address: 34 Nelson St, East Hartford, CT 06108, USA
Email: support@calteran.com
Phone: +18608477618

Customer Support Hours:
9:00 AM – 5:00 PM EST, Monday – Friday, except weekends.

We aim to respond to emails within 24 hours during our regular business days.