Terms of service
When you use our website or buy something from us, you're agreeing to follow these rules, which we call our Terms of Service. Everyone who uses our site has to follow these rules, whether you're a customer, just looking around, selling something to us, or helping us out in some way.
When you use our services, you're also saying yes to our Privacy Policy. If there's something in our terms that you don't like, then you should stop using our website and services. We want to make sure you're comfortable with how we do things, so if you're not okay with something, it's best to just not use our stuff.
Overview
We're doing our best to keep our website, products, and services up and running smoothly. But sometimes things don't go as planned, and you might come across some errors or interruptions. That's just the way it is, and we can't promise everything will work perfectly all the time. Our goal with these Terms is to make sure everyone has a good and fair experience when using our stuff. We want to create a safe space for all users, and we're hoping these rules will help us do that.
1. Online Store Terms
When you use our services, you're telling us that you're at least 18 years old, or that you've got permission from a parent or guardian to do so. We expect you to use our website and products only for legitimate purposes, no breaking the law or doing anything you're not supposed to be doing. If you don't follow these rules, we might have to suspend or even terminate your access to our services.
2. General Conditions
We can't guarantee that everyone will be able to use our services, we might decide not to let someone use them, and that's our choice. If you send us something through our website, like a message or some other kind of content, it might get sent through different networks and changed a bit to work properly. But don't worry about your payment info - we always keep that safe and secure, and we scramble it so nobody else can read it.
3. Accuracy of Information
We try to make sure everything on our website is correct and up to date, but we can't promise that all the information is complete or reliable. The stuff we post is just a general guide and it might change suddenly, without us warning you first.
4. Changes to Services and Pricing
We can change prices, what's available, and our services whenever we want, without telling you first. We have the right to make these changes as we see fit.
5. Products and Services
Certain products or services may only be available online and may have limited quantities. All purchases are subject to our Return & Refund Policy.
6. Billing and Account Information
We have the right to stop or cancel any order if we think something fishy is going on or if the information you give us isn't correct. When you're setting up your account and giving us your billing details, you have to make sure everything is up to date, complete, and accurate. If you don't do this, we might have to cancel your order.
7. Third-Party Links
Our site has links to other websites that we don't run. We put these links here to make things easier for you, but we can't guarantee what's on those sites, if it's accurate, or how they handle privacy. If you click on them, you're doing it at your own risk. We're not responsible for what happens when you visit those sites.
8. User Comments and Submissions
When you send us your thoughts or ideas, you're giving us permission to use them, modify them, share them with others, and post them online without paying you or asking for your approval. You promise not to send us anything that's against the law, mean spirited, or hurtful to others. We have the right to take down any content that breaks these rules, so let's all try to be respectful and considerate of each other.
9. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
10. Errors and Corrections
Sometimes, mistakes or missing information might show up on our website. We can fix any errors, update information, or even cancel orders if we need to, and we might not always tell you ahead of time.
11. Prohibited Uses
You agree not to use our website or Services:
- For any unlawful purpose
- To violate any regulations or laws
- To transmit harmful code such as viruses or malware
- To interfere with or disrupt the security or functionality of our Services
12. Disclaimer of Warranties and Limitation of Liability
We provide our services as they are, without making any promises that they will work perfectly. We can't guarantee that you'll be able to use them without any problems or interruptions. Unfortunately, things don't always go smoothly, and we might have some technical issues. If something goes wrong, Calteran won't be held responsible for any damages that might happen because of it. This is the case to the fullest extent that the law allows.
13. Indemnification
You agree to indemnify, defend, and hold harmless Calteran and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of our Services.
14. Severability
If a part of these rules is deemed invalid or can't be enforced, the rest of the rules will still be valid and can be enforced.
15. Termination
We can stop you from using our services at any time, if you don't follow these rules or break the law.
16. Entire Agreement
These terms are a complete agreement between you and Calteran about using our services. They override any previous agreements or understandings we may have had. When you use our services, you're agreeing to these terms and any policies that are mentioned in them. This is the entire agreement, and it replaces anything that was discussed or agreed upon before.
17. Governing Law
These terms are controlled by the laws of Connecticut, in the United States. If there are any disagreements about these terms, they will be dealt with according to the laws that apply.
18. Changes to These Terms
We might change these rules at some point. If we do, we'll let you know by posting the new version on this page. Just so you know, if you keep using our services after we've made some changes, it means you're okay with the new rules.
Calteran
Address: 34 Nelson St, East Hartford, CT 06108, USA
Email: support@calteran.com
Phone: +18608477618
Customer Support Hours:
9:00 AM – 5:00 PM EST, Monday – Friday, except weekends.
We aim to respond to emails within 24 hours during our regular business days.